SHIPPING POLICY

• The seller, Suryan Organic have multiple warehouse to dispatch its products. Hence to meet the need of the consumer, the seller may dispatch products from different / nearest warehouse and the consumer may receive the order in parts.

• When the products would be shipped from India (Bharat) warehouse, than an additional cost of custom clearance may be added.

• For all the orders, it would take 3 working days to process the order and if shipped from India (Bharat) warehouse, it would take 5 working days to get delivered.

• Shipping delays at times may be due to overseas clause / customs / etc, consumer should understand and accept the parcel if such instances occurs sometimes. Due to delayed delivery, the consumer couldn’t return the parcel and claim a refund. If the consumer does so, than the shipping charges had to be borne by the consumer.

• If the consumer doesn’t like to product after it’s delivery than it can return if the seal is not broken. Consumer shall borne the charges for returning it to our warehouse in USA


PRIVACY POLICY

• Privacy Policy:

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of www.sose.us  . The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

• Intellectual Property Rights:

Www.sose.us  owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to www.sose.us without obtaining authorization from www.sose.us. 

• User Account, Password, and Security:

You will receive a password and account information upon completing the Website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify www.sose.us of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you Logout from your account at the end of each session. www.sose.us cannot and will not be liable for any loss or damage arising from your failure to comply.

• You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

• Login ID and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under Your Login ID or Password. We shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. You undertake to indemnify and keep indemnified Suryan Organic for any loss, claim, damage, costs (including legal and professional costs) relating to your responsibility or liability or failure including those aforesaid. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to refuse service, terminate accounts, or remove or edit content in its sole discretion.

• Grant of Rights & User Conduct

So long as user comply with these Terms, Suryan Organic hereby grants user a limited, non-exclusive, revocable, non-transferable, to use the Suryan Organic services solely for their intended purpose as illustrated under these Terms. While using the Website you agree to: 

1. provide and maintain and update Your account information and to keep it true, accurate, current, and complete at all times; 

2. ensure that Your access to the Website is not illegal or prohibited by laws that apply to you; 

3. take users own precautions to ensure that the process that You employ for accessing the Website and any linked websites does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. 

• Credit Card Details

User agree, understand and confirm that the credit card details provided by user for availing of services on our Website will be correct and accurate and shall not use the credit card which is not lawfully owned by user, i.e. in a credit card transaction, user must use their own credit card. User further agree and undertake to provide the correct and valid credit card details when making payment on our Website. We do not be store any information related to your Credit card/ Debit card or net banking. In case we do not receive an authorization from the respective bank or the transaction gets interrupted due to any reason, the transaction will be treated as failed and no order will be processed for that transaction. In this case, if any amount has been deducted from your account, the same will be credited back. We shall not be liable in any event, for any credit card fraud that occurs to you.

• SMS Communication

On registering in the Website, you agree that we may use your registered mobile number on the Website to send Transaction related and other publicity related SMS to you. You also grant us permission that we may send you any Transaction related SMS irrespective of having DND services activated on your mobile.

• You Agree and Confirm That You Shall Not Use Our Website For Any Of The Following Purposes

1. Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material. 

2. Infringing the intellectual property rights of any third parties. 

3. Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice. 

4. Gaining unauthorized access to other computer systems. 

5. Interfering with any other person's use or enjoyment of the Website. 

6. Breaching any applicable laws, rules or regulations. 

7. Interfering or disrupting networks or web sites connected to the Website. 

8. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the copyright owner.

• Reviews, Feedback, Submissions

we are constantly aimed at increasing the quality of our services and open to your valuable reviews and feedback. All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered on or by our Website, submitted or offered in connection with your use of this Website (collectively, the "Comments") shall be and remain our property. . We are and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments of use of comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to our Website shall not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and shall not cause injury to any person or entity. You further agree that no Comments submitted by you to our Website will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, bugs, worms, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam".

• You undertake not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments that you make and you agree to indemnify us and our affiliates for all claims resulting from any Comments you submit. We and our affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.